This Privacy Policy describes how 100cuco collects, uses, stores and protects the personal data of every member and visitor. We encourage you to read it fully before registering or using any service on the platform.
📅 Last updated: January 2026 · English version is authoritativeThese summary cards highlight the key principles in plain language. The full legal text follows below. Where any inconsistency exists between these summaries and the detailed clauses, the detailed clauses prevail.
Personal data collected by 100cuco is used only for the specific purposes disclosed in this Policy — account management, payment processing, security and compliance. It is not sold to third-party marketers.
Industry-standard encryption, access controls and session security measures protect member data in transit and at rest. Security practices are reviewed and updated on a regular basis.
100cuco collects only the data necessary to deliver the requested service. Registration, KYC verification and payment processing each have clearly defined data requirements with no unnecessary fields.
Members are informed at the point of data collection about what is being collected and why. This Policy is accessible from every page of the 100cuco platform at all times.
Subject to applicable law, members may request access to, correction of, or deletion of their personal data. Requests are handled through the documented support channels described in Section 11.
Data is retained only for as long as necessary to fulfil the original purpose or meet applicable legal and regulatory requirements. After the retention period, data is securely deleted or anonymised.
By creating a 100cuco account or continuing to use the platform, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact support to close your account.
100cuco ("we", "us", "our" or "the Platform") operates the online sports betting and live casino entertainment service accessible at https://100cuco.cam. As part of delivering these services to members in Malaysia and other eligible jurisdictions, 100cuco necessarily collects and processes certain categories of personal data.
This Privacy Policy ("Policy") explains what data we collect, the lawful basis upon which it is processed, how it is used and protected, how long it is retained, and the rights that members hold over their own data. This Policy is incorporated by reference into the 100cuco Terms and Conditions and should be read alongside them.
100cuco is committed to handling member data with care, transparency and in compliance with applicable data protection legislation. We do not sell, rent or trade personal data to unrelated third-party commercial organisations.
The following definitions apply throughout this Policy:
Any information that identifies or could reasonably be used to identify a living natural person, directly or indirectly — including name, identification number, contact details, device identifiers and payment information.
Any operation performed on personal data, whether automated or manual, including collection, storage, retrieval, use, disclosure, transmission, combination, restriction, erasure or destruction.
100cuco, as the entity that determines the purposes and means of processing personal data collected through the platform.
A third party that processes personal data on behalf of 100cuco under a contractual arrangement, such as a payment gateway provider (e.g., Maybank, DuitNow, Touch 'n Go eWallet) or identity verification service.
Any registered account holder or visitor who accesses and uses the 100cuco platform.
100cuco collects personal data across several categories, depending on the nature of your interaction with the platform. The table below summarises the primary data categories and examples:
| Category | Examples | Collected when |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Malaysian IC or passport number | Registration and KYC verification |
| Contact Data | Email address, phone number, residential address (including Malaysian city: Kuala Lumpur, Penang, Johor Bahru, etc.) | Registration and profile updates |
| Financial Data | Bank account name and last digits, e-wallet account (Touch 'n Go, Boost, GrabPay), transaction history in MYR | Deposits and withdrawals |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Platform access and usage |
| Usage Data | Pages visited, features accessed, bet placement history, game session data, click patterns | Platform interaction |
| Communication Data | Live chat transcripts, support email content, feedback submissions | Support and dispute resolution |
| Compliance Data | KYC documents (ID scans, proof of address, payment method proof), risk assessment records | Identity verification and anti-fraud |
100cuco collects personal data through the following means:
100cuco relies on one or more of the following lawful bases when processing personal data:
Processing required to fulfil the member agreement — including account creation, payment processing, bet settlement and withdrawal handling — is necessary for the performance of the contract between 100cuco and the member.
Certain processing activities — including identity verification (KYC), anti-moneylaundering checks and record-keeping — are required by applicable laws and regulations.100cuco cannot waive these obligations at member request.
100cuco may process data for fraud prevention, security monitoring, platform improvement and internal analytics where such processing is proportionate and does not override member fundamental rights.
Where processing is based on consent (for example, optional marketing communications), members may withdraw consent at any time by adjusting account preferences or contacting support. Withdrawal of consent does not affect the lawfulness of prior processing.
100cuco uses collected personal data for the following purposes:
100cuco does not sell or rent member personal data to third parties. Data may be shared in the following limited circumstances:
Any third party receiving member data from 100cuco is required to maintain appropriate security standards and to process the data only for the stated purpose.
The 100cuco platform uses cookies and similar tracking technologies to deliver its services, maintain session integrity and improve user experience. The following categories of cookies are used:
Required for core platform functionality including session authentication, load balancing and security. These cookies cannot be disabled without impairing platform use.
Remember member preferences such as language selection, display settings and notification preferences to provide a consistent experience across sessions.
Collect aggregated, anonymised data on how members interact with the platform — pages visited, features used and session duration — to guide platform improvements. No individual member identity is exposed in this data.
Members may manage non-essential cookie preferences through their browser settings. Blocking essential cookies may cause platform features to function incorrectly. By continuing to use the 100cuco platform, you consent to the use of essential cookies.
100cuco retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following general retention guidelines apply:
| Data Category | Typical Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years post-closure | Legal and regulatory obligation |
| Financial transaction records | 7 years from transaction date | Legal and AML compliance |
| KYC documents | 5 years from account closure or last activity | Regulatory requirement |
| Support communications | 3 years from resolution date | Dispute resolution and quality assurance |
| Technical and session logs | 90 days rolling | Security monitoring |
| Marketing preferences | Until consent withdrawn or account closure | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregate statistical analysis.
100cuco implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
Members are responsible for maintaining the security of their own login credentials.100cuco will never request your password via email or support chat. If you suspect your account has been compromised, please contact support immediately.
Subject to applicable law, 100cuco members hold the following rights in respect of their personal data. To exercise any of these rights, please contact support using the details in Section 16:
You may request confirmation of whether100cuco holds personal data about you and a copy of that data, along with information about how it is used.
You may request correction of inaccurate or incomplete personal data held by 100cuco. Some corrections may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the original purpose, subject to overiding legal retention obligations.
You may request that 100cuco restricts processing of your data in certain circumstances, such as during a contested accuracy review or an objection to legitimate-interest processing.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request your data in a structured, machine-readable format.
You may object at any time to processing based on legitimate interests, including profiling. You may also withdraw marketing consent at any time via account settings or by contacting support.
100cuco will respond to verifiable data rights requests within a reasonable period, typically not exceeding 30 calendar days. Requests may be subject to identity verification to protect against fraudulent submissions.
The 100cuco platform is strictly intended for adults aged21 and above. 100cuco does not knowingly collect or process personal data from individuals below the age of 21. Where an account is found to belong to a person below the age eligibility threshold, it will be closed immediately, associated balances withheld pending review, and all collected data deleted to the extent consistent with applicable legal obligations.
If you believe that a minor has registered on the platform, please contact support immediately at [email protected] so that prompt action can be taken.
As an online platform serving Malaysian users, 100cuco may transfer personal data to servers or service providers located in jurisdictions outside Malaysia. Where such transfers occur, 100cuco takes steps to ensure that an adequate level of protection is applied to the data — for example through contractual data processing agreements, standard contractual clauses or equivalent safeguards as appropriate under applicable law.
Data shared with Malaysian payment processors — including Maybank, CIMB, Public Bank, DuitNow and Touch 'n Go eWallet — is processed within Malaysia in accordance with local financial regulations and is not subject to cross-border transfer in the course of normal transaction processing.
The 100cuco platform may reference or integrate third-party services, including payment providers and game content suppliers, whose own privacy practices are governed by their respective privacy policies. 100cuco is not responsible for the data practices of third parties.
Members are encouraged to review the privacy notices of any payment provider (e.g., Touch 'n Go eWallet, Boost, Maybank) before completing transactions to understand how those providers handle personal data independently of 100cuco.
100cuco reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, platform operations or data processing practices. Where amendments are material, members will be notified via the platform interface or registered email address prior to the changes taking effect.
The "Last updated" date shown at the top of this page reflects the most recent revision. Continued use of the 100cuco platform following notice of an amendment constitutes acceptance of the revised Policy. Members who do not accept the revised Policy should cease use of the platform and contact support to close their account.
If you have questions about this Privacy Policy, wish to exercise a data rights request, or have a concern about how 100cuco has handled your personal data, please contact the support team through the following channels:
For concerns specifically related to responsible gambling data, self-exclusion or account restrictions, please refer to the Responsible Gambling page for dedicated guidance.
Our support team is available around the clock in English, Bahasa Melayu and Chinese. You can also review the Terms & Conditions or visit the homepage to explore the full100cuco platform.