100cuco Terms & Conditions

1Introduction

These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you ("Member", "User" or "you") and 100cuco (hereinafter "100cuco", "we", "us" or "our"), the operator of the online sports betting and casino entertainment platform accessible at https://100cuco.cam.

100cuco provides sports betting markets, live casino entertainment, slot and instant games, alongside related payment, bonus and account management services. These Terms govern all of the above and should be read in conjunction with the Privacy Policy and Responsible Gambling Policy, which form part of this agreement by reference.

These Terms are written in English and are intended for adults aged 21 and above located in Malaysia and other jurisdictions where use of the platform is not prohibited by applicable local law. If you reside in a jurisdiction where online gambling is restricted, you are not permitted to register or use 100cuco services.

2Definitions

The following definitions apply throughout these Terms:

3Account Eligibility

To register and maintain a 100cuco Account, you must satisfy all of the following conditions at all times:

• You are a natural person of at least twenty-one (21) years of age. The Platform strictly prohibits participation by persons below this age.
• You are acting on your own behalf and not as an agent, nominee or representative of any third party.
• You are not a resident of a jurisdiction where online gambling is prohibited by law, regulation or court order applicable to you.
• You have not been previously excluded, suspended or banned from the 100cuco Platform under any former Account registration.
• You are not a current employee, contractor, officer or director of 100cuco or any affiliated operating entity, or an immediate family member of such a person.
• You have full legal capacity to enter into binding agreements under the laws of your jurisdiction of residence.

4Account Registration

Each individual may hold a maximum of one (1) active Account on the 100cuco Platform. The creation of duplicate, multiple or linked Accounts — whether under the same or different identity information — constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of all balances.

During registration you are required to provide accurate, complete and current personal information including your legal name, date of birth, residential address, and a valid contact email address. You undertake to update this information promptly if any detail changes.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any other person. Any activity conducted through your Account using your credentials will be deemed to have been performed by you personally, and 100cuco will not be held liable for any resulting losses.

If you suspect unauthorised access to your Account, you must contact100cuco support immediately via live chat or the website email address: [email protected]

5Know Your Customer (KYC)

100cuco is required to verify the identity of Members before processing withdrawals or approving certain account-level actions. This process may require submission of the following documents:

• Government-issued photo identification (Malaysian IC, passport or other nationally recognised document);
• Proof of residential address issued within the preceding ninety (90) days (utility bill, bank statement or equivalent);
• Proof of ownership of the payment method used to fund the Account (e.g., screenshot of e-wallet account, bank statement showing account name).

100cuco reserves the right to request additional documentation where there is a reasonable basis to do so. Processing of KYC submissions typically occurs within 1–3 business days. Withdrawals will not be released until KYC is satisfactorily completed.

All submitted documents are handled in accordance with the 100cuco Privacy Policy. Documents are used solely for identity verification and anti-fraud purposes.

6Deposits and Payments

100cuco accepts deposits in Malaysian Ringgit (MYR) via the following approved payment methods: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX. Cryptocurrency deposits in BTC, ETH, USDT and LTC are also accepted where displayed as available.

Minimum deposit amounts are as displayed within the Platform at the time of transaction and are subject to change. The current minimum for most MYR methods is RM 30. Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.

• Processing time for e-wallet deposits (Touch 'n Go, Boost, GrabPay) is typically immediate upon payment confirmation.
• FPX and online banking transfers may take 5–15 minutes depending on the originating bank's processing queue.
• Cryptocurrency deposits require network confirmation and may take 15–60 minutes.

100cuco does not charge deposit processing fees. However, your payment provider may apply its own transaction charges, for which 100cuco accepts no responsibility.

7Withdrawals

Withdrawals are processed to the same payment method used for the initial deposit, subject to platform availability and KYC completion. 100cuco targets the following processing windows once a withdrawal request has been approved:

• E-walets (Touch 'n Go, Boost, GrabPay): Under 5 minutes from approval;
• DuitNow and FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong): 5–15 minutes from approval;
• Direct bank wire: 15–60 minutes from approval.

These windows are targets, not guarantees. Delays may occur due to pending KYC review, active bonus restrictions, payment-provider maintenance, or fraud investigation. Withdrawal requests submitted during public holidays in Malaysia may experience additional processing time.

A minimum withdrawal amount applies as displayed on the Platform. Withdrawals funded solely from bonus balances that have not satisfied wagering requirements will not be processed.

8Bonuses and Promotions

100cuco offers a range of promotional incentives including welcome deposit bonuses, reload bonuses, birthday rewards, referal bonuses and cryptocurrency deposit promotions. Each promotion is subject to its own specific terms, which will be displayed at the point of offer acceptance. The following general provisions apply to all bonuses unless expressly stated otherwise:

• Bonuses may only be claimed by Members who have completed registration and basic identity verification;
• Only one welcome bonus may be claimed per Member, per household, and per shared device or IP address;
• Bonus Funds must be wagered the stated number of times (Wagering Requirement) before any resulting balance is eligible for withdrawal;
• During active bonus wagering, the maximum single-wager amount is subject to the cap stated in the specific promotion terms (typically MYR 250–500);
• Different game types contribute differently to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute 10%–20%;
• Bonuses have expiry periods (typically 7, 14 or 30 days). Unmet wagering requirements at expiry result in forfeiture of remaining Bonus Funds;
• 100cuco reserves the right to withdraw, amend or cancel any promotion with reasonable notice, and to void bonuses where abuse or manipulation is detected.

9Betting and Gaming Rules

All sports bets placed on the 100cuco Platform are accepted and settled in accordance with the market-specific rules displayed alongside each event. Members are responsible for reviewing applicable rules before placing any wager.

100cuco reserves the right to void, suspend or limit any bet or market in the following circumstances:

• Obvious pricing errors or technical malfunctions that result in manifestly incorrect odds;
• Late acceptance of a bet that would otherwise have been refused due to result knowledge;
• Suspected match-fixing, manipulation or irregular betting patterns;
• Data feed failures affecting live-market integrity.

Live betting markets for Liga Super Malaysia, EPL, La Liga, UFC and other supported events are subject to suspension during incidents, video reviews or verification delays. 100cuco will not be liable for bets that cannot be placed or confirmed due to live-market unavailability.

10Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account termination and balance forfeiture:

• Creating multiple accounts or using another person's identity;
• Coordinated bonus abuse, arbitrage or promotion manipulation involving multiple accounts;
• Using automated software, bots, scripts or AI-assisted tools to place bets or access the Platform;
• Exploiting software errors, lopholes or pricing discrepancies for profit;
• Engaging in or facilitating money laundering, fraud or any other illegal financial activity via the Platform;
• Reverse engineering, scraping or interfering with the technical infrastructure of 100cuco;
• Harassing, threatening or abusing 100cuco support staff or other members in any communication channel.

11Account Suspension and Closure

100cuco may suspend, restrict or permanently close any Member Account at its reasonable discretion where there is evidence or reasonable suspicion of a breach of these Terms, fraudulent activity, or where applicable law or regulatory guidance requires it.

Upon account closure for a breach, 100cuco reserves the right to retain the Member's balance pending investigation. If the investigation confirms a material breach, balances associated with the breach may be forfeited. Where no breach is confirmed, legitimate funds will be returned via the original payment method.

Members may request voluntary account closure at any time by contacting support. Where a self-exclusion request has been received and processed, the Account will not be reopened before the agreed exclusion period has expired and a formal reactivation review has been completed.

12Responsible Gambling

100cuco is committed to promoting responsible gambling practices. The following tools are available to all registered Members at no charge:

• Deposit limits: Members may set daily, weekly or monthly deposit caps through account settings;
• Loss limits: Threshold alerts can be configured to restrict activity once stated loss amount is reached;
• Session time reminders: Time-based alerts can be set to encourage regular breaks;
• Cooling-off period: A temporary pause of24 hours to 30 days may be requested at any time;
• Self-exclusion: Members may request a minimum 6-month exclusion, during which the account will be locked and all marketing communications stopped.

Gambling should remain a form of entertainment. It must never be used as a means of generating income or addressing financial difficulties. 100cuco encourages any Member who feels their gambling is becoming harmful to seek support. For local assistance in Malaysia, Talian Kasih 15999 provides confidential welfare and counseling referals.

For more detail, please review the dedicated Responsible Gambling page.

13Intellectual Property

All content on the 100cuco Platform, including but not limited to text, graphics, logos, icons, interface designs, software, data compilations and game content, is the exclusive property of 100cuco or its licensed content suppliers and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, recreational purposes only. Any reproduction, redistribution, modification, public display or commercial exploitation of Platform content without express written consent from 100cuco is strictly prohibited.

14Limitation of Liability

To the maximum extent permitted by applicable law, 100cuco shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Platform, including but not limited to: loss of winings, loss of data, loss of profits or business interruption, whether based in contract, tort, negligence or any other legal theory.

In jurisdictions where limitation of liability for certain losses is not permitted, 100cuco's total aggregate liability to a Member shall not exceed the value of that Member's verified real-money deposits in the twelve (12) months preceding the claim.

100cuco makes no warranty that the Platform will be uninterupted, error-free, fully secure or compatible with all devices. Members are advised to maintain current browser software and ensure their connection is secure when using the Platform.

15Privacy and Data

The collection, processing and storage of personal data submitted by Members is governed by the 100cuco Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy.

100cuco will not sell Member personal data to third-party marketing organisations. Data may be shared with regulated payment processors (Maybank, CIMB, DuitNow, Touch 'n Go eWallet, etc.) and licensed compliance service providers solely to the extent necessary to operate the Platform and fulfil legal obligations.

16Amendments to These Terms

100cuco reserves the right to amend, update or replace these Terms at any time. Where changes are material, reasonable notice will be provided via the Platform interface or the registered email address associated with your Account. Continued use of the Platform following the effective date of an amendment constitutes your acceptance of the revised Terms.

It is the Member's responsibility to review these Terms periodically. The "Last updated" date shown at the top of this page reflects the most recent revision.

17Governing Law and Dispute Resolution

These Terms shall be interpreted in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be subject to the applicable dispute resolution mechanisms as determined by the operator.

In the event of a discrepancy between the English version of these Terms and any translated version, the English version shall prevail. Members who wish to escalate a dispute formally should first exhaust the internal complaint process by contacting support and allowing100cuco a reasonable period to respond.

18Contact Us

If you have questions about these Terms, require clarification on any clause or wish to submit a formal complaint, please contact the 100cuco support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week in English, Bahasa Melayu and Chinese;
• Website email: [email protected] (displayed as plain text — not a clickable link);
• Response time: Live chat typically responds within 3–5 minutes; email queries within 1business day.

For responsible gambling support and self-exclusion requests, please visit the Responsible Gambling page directly.